Privacy Policy

1. INTRODUCTION

This privacy policy describes how MAYSSA MASTOUR collects, uses, and protects your personal data when you use the website https://mayssamastour.fr . By browsing our website or placing an order, you accept this policy and consent to the collection and processing of your personal data in accordance with the provisions below. We are committed to ensuring the confidentiality and security of your information.

2. COLLECTION OF PERSONAL DATA

When you browse our site or place an order, we collect the following data:

Personal identifiers: last name, first name, email address, telephone number
Order data: delivery address, payment information, order history
Browsing data: IP address, browser type, pages viewed, date and time of connection

3. USE OF DATA

The collected data is used for the following purposes:

Order processing: management, shipping, invoicing and tracking of your orders.
Site improvement: analysis of browsing behavior in order to optimize our services and user experience.
Commercial communication: sending newsletters, promotions and commercial offers, only with your prior consent.

4. DATA SHARING

We may share your personal data with third-party service providers strictly within the framework of the execution of our services, in particular:

Website hosting: e.g., Shopify.
Payment services: such as Stripe, etc.
Carriers: for example, La Poste, Mondial Relay, etc.

These service providers are contractually obligated to protect the confidentiality of your information and to use it only for the services entrusted to them. We will not share your data with third parties without your consent, except as required by law or to protect our rights and combat fraud.

5. YOUR RIGHTS

In accordance with the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

Right of access: obtain a copy of your data.
Right of rectification: correct any inaccurate or incomplete information.
Right to erasure: request the deletion of your data, subject to certain conditions.
Right to object: to object to the processing of your data for marketing purposes.
Right to portability: receive your data in a structured and reusable format.

To exercise these rights, you can contact us by email at contact@mayssamastour.fr .

6. DATA PROTECTION

We implement appropriate technical and organizational security measures to protect your personal data. However, no method of electronic transmission or storage is infallible. We strive to ensure the security of your information, but we cannot guarantee absolute protection.

7. COOKIES

Our website uses cookies to improve your browsing experience and remember your preferences. A cookie is a small file stored on your device that allows browsing activity to be analyzed. You can configure your browser to refuse cookies or to be notified when a cookie is sent, although this may limit some of the functionality of our website.

8. DATA RETENTION PERIOD

Your personal data is retained for as long as necessary to fulfill the purposes for which it was collected and to comply with applicable legal obligations. For example, order and invoicing data is retained for 10 years, in accordance with tax requirements.

9. CHANGES TO THE PRIVACY POLICY

We reserve the right to modify this privacy policy at any time. Any updates will be posted on this page, along with the date of the last modification. We encourage you to regularly consult this page to stay informed of any changes.